Total quality management (TQM) is the continual process of detecting and reducing or eliminating errors in manufacturing, production, healthcare, supply chain management, and other domains to improve the customer experience, and ensure high involvement of employees. Total Quality Management holds all parties involved in the operational processes accountable for the overall quality of the final product / service.
Demo Lecture
Eligibility:
Bachelor’s Degree or equivalent – for PGD Course
Or Minimum 12th Standard pass – for Certified Professional Course.
Duration: 17 hours of video lectures (6 months Flexibility to complete the study of PDF course-material along with understanding of the videos)
Examination:
Pattern: Online exam with MCQ pattern questions
Exam Duration: 130 Minutes
Questions: 100
Passing: 50% marks